Orders received by 1:00 p.m., Monday thru Friday, will be processed that
same day.
Orders received after 1:00 p.m. will be processed the following business
day.
We will ship your order as quickly as possible based on availability.
If your order is time sensitive, please contact our Customer Support office at
1.800.445.0653 to inquire about availability and estimated time of arrival.
We will be happy to help you with quotes, comments, questions, or any other general
information, please contact us at:
sales@completeflags.com
If products need to be returned, leave them in their original container and
fill out the return order form. Call our toll free number and notify us of the
return. 1.877.905.3524 - Return within 48 hours of receiving the damaged materials.
Most orders within the continental U.S. is shipped UPS Ground. Standard ground
delivery is usually 5 to 7 business days. However, with the current demand for
flag items and their accessories, inventory levels vary. To confirm availability
and expected delivery times, please contact A Complete Flag Source at 1.877.905.3524
or email sale@completeflags.com.
**Packages greater than 5 feet will have additional Shipping and
handling costs than found on the Shopping Cart.** Those items
that require additional charges will be added at the time of shipment.
All stock items carry a 30 day money-back guarantee. Please read and follow
the instructions on the Return Form for returning items.
International Shipping
International rates will vary from Shopping Cart quotes. Please email sales@completeflags.com
with any questions and specific charges.
Returns must be made within 30 days of receipt of Package
Copy packing slip to include with package:
- Check address that return or refund is to be used
- Circle item(s) that are being returned or exchanged
- Enter quantity returned
- Enter reason for return
- Place completed form in package
- Send package via UPS or US Mail. For your protection, insure the package
for its full value.
If we made an error in your order, your return surface shipping with be
reimbursed.
Packages must be pre paid, no COD packages will be accepted.
International sales are final. Purchaser is responsible for shipping, duties
and taxes.
Keep your shipping receipts until credit is received. Proof of return my be
required to credit your account.
Your return will be credited in the same form as received.
Exchanges of items in stock will be returned in 2-3 weeks.
Items damaged in shipment must be reported within 48 hours of receipt of package.
You may call 877-905-3524 with questions or turn around time issues.
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